"COACH" x Virtual Human "imma" - AI Styling Experience Launches in Harajuku

2025/05/16 14:41 (Updated 2025/06/03 12:05)
Noriaki Yagi
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"COACH" x Virtual Human "imma" - AI Styling Experience Launches in Harajuku

Collaboration with Aww: Realizing real-time dialogue with NVIDIA Omniverse

Aww Inc. has launched a new AI-powered in-store experience featuring the virtual human "imma" at the experiential concept store “COACH Play @ Cat Street” in Harajuku, operated by the global fashion brand COACH, starting from April 24, 2025.

This is the brand's first introduction of an AI interactive experience, and is a pioneering attempt in the retail field.

This project was realized in collaboration with Aww Inc., a Japanese virtual human company, and is part of COACH's immersive retail strategy.

In this store, where customers can experience the brand's worldview and craftsmanship, "imma" naturally converses with customers and suggests the best fashion style for each individual.

The technical foundation of this experience is supported by NVIDIA's AI platform "Omniverse." In particular, facial animation technology using NVIDIA ACE (part of AI Enterprise) and "Audio2Face-3D" enables imma to communicate with human-like expressions and speech.

imma COACH collaboration image

The combination of real-time 3D rendering and natural language processing enables highly individualized interactions rather than pre-defined phrases.

Sandeep Seth, Chief Growth Officer and President of Tapestry International at COACH, said, "We are honored to collaborate with Aww and welcome imma as COACH's first styling assistant. This embodies our philosophy of reinventing the fashion experience through innovation and playfulness, and is a reflection of the brand's attitude of seeking new points of contact with customers."

An experiential store that combines the spirit of New York with the cultural diversity of Harajuku, Tokyo

This initiative goes beyond simply introducing AI, and places a new "digital ambassador" between the brand and the customer. Through dialogue with imma, the aim is to have Coach's brand messages of "courage" and "self-expression" penetrate more deeply.

"COACH PLAY@CAT STREET" is an experiential store that combines the spirit of New York with the cultural diversity of Harajuku, Tokyo. The store features a variety of themed spaces, including "Coach Create," where you can create custom items with artisans, and an exhibition area for "Coachtopia," a new brand that pursues circular design.

This new retail experience using AI and virtual humans will have a major impact on the way brand communication will be conducted in the future. This project, which combines technology and storytelling, has the potential to redefine the value of experience in the fashion industry.

Image: Aww Inc.

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Who is the Virtual Model “imma”?Her Perspective on What Defines a “New Reality” Today

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Iolite Vol.14

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MAGAZINE

Iolite Vol.14

July 2025 issueReleased on 2025/05/30
Interview Iolite FACE vol.14 Charles Hoskinson, founder and CEO of Cardano/Input Output Global PHOTO & INTERVIEW Mariko Mabuchi Special feature: "Considerations on cryptocurrency-related policies in Japan and the US", "Blockchain guide from Japan", "Huge position liquidation occurs at Hyperliquid! A new, unanticipated crisis in decentralized finance", "Sakana AI, a generative AI startup from Japan that is attracting a lot of attention", "Prepare for a recession: correlation between finance and anomalies" Crypto Journey: "Web 3.0 from the perspective of the 'King of Debate'" Interview with Hiroyuki Special series: Virtual Nishi: "Cryptocurrency market trends and key points for interpreting them" Series: Tech and Future Toshinao Sasaki, etc.